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AI

Why Technology is Essential to Institutional Financial Recovery (Second in a 3-Part Series)

Part 2 of the Interview with Dr. James Catanzaro, long-time Community College President
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AI

Conversational SMS Texting: 3 Case Studies

Read about 3 institutions using AI-backed, two-way texting for enrollment and retention initiatives.
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AI

Knowledge is Power: The Foundation of a Strong AI Communication Platform

AI is only as good as the ingredients you feed it. This blog has the recipe.
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AI

The Emergence of an Integrated AI Platform for Communications in Higher Education

Here's 5 reasons why a dedicated platform is the superior approach.
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Trends and Outlook

Higher Ed Institutions’ Investment in Chatbots Doubles, Per CIO Report

Surveys signal an accelerated pace of digital transformation, with chatbots being a focus.
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What is stopping higher education students from enrolling? Barriers to enrollment for students
AI

Your Chatbot May Be Missing 1 out of Every 6 Questions…Here’s How to Fill the Gap

Ensuring your AI chatbot's "day 1" experience is the best it can be.
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AI

What To Expect When You’re Expecting…a Chatbot: 8 Best Practices To Know

So you want a chatbot...great! Follow these best practices to get the most out of your platform.
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AI

The 4 Kinds of Chatbots and Which is Best for Higher Education

Menu, keyword, single-tenant, multi-tenant. Here's what you need to know.
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