“The chatbot has made the process of getting my questions answered fast. It’s there when I am in class, at home, or at work and has helped get simple questions answered without the hassle of driving to the office. Not knowing what a 1098-T form was or how to get more information regarding a Pell Grant, it has benefited me greatly. I wish I would have had this resource in the beginning. It’s a way of the school coming to me when I need it the most.” 

-J. Aceves, Student at College of the Desert