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Debunking 5 AI Myths in Higher Education
There are quite a few misconceptions about artificial intelligence in higher education. Join us as we debunk the most talked about AI myths in this article!
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Trends and Outlook
Higher Ed Institutions’ Investment in Chatbots Doubles, Per CIO Report
Surveys signal an accelerated pace of digital transformation, with chatbots being a focus.
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Access
How AI-Powered Two-Way Texting Helps Students Pay Balances and Get Financial Aid
A two-way texting success story from Bakersfield College.
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AI
Texting is a Changin’: 1-way SMS vs. 2-way SMS vs. AI-powered 2-way SMS
When it comes to texting, schools have three options. Choose wisely!
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AI
Your Chatbot May Be Missing 1 out of Every 6 Questions…Here’s How to Fill the Gap
Ensuring your AI chatbot's "day 1" experience is the best it can be.
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AI
What To Expect When You’re Expecting…a Chatbot: 8 Best Practices To Know
So you want a chatbot...great! Follow these best practices to get the most out of your platform.
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AI
The 4 Kinds of Chatbots and Which is Best for Higher Education
Menu, keyword, single-tenant, multi-tenant. Here's what you need to know.
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AI
5 Ways You Can Accelerate the Student Engagement Flywheel
How AI-powered tools are being deployed to improve the student experience.
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AI
How AI Chatbots Get Smarter Over Time, And How to Protect the Learning
How higher education benefits from "big data."
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AI
The Easy-to-Deploy AI Platform that Elevates the Entire Tech Stack
Support the entire student journey and have the greatest impact on success.
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Access
How AI Technology Is Giving Students the Tools To Own Their College Experience
A success story with SUNY Empire State College.
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Access
How AI-Powered Chatbots Can Minimize the “Brain Drain” From Staff Turnover
Finding peace of mind, courtesy of technology.
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Access
The AI-Powered Admissions Office Assistant You Never Knew You Always Wanted
How CSU Long Beach is providing a 24/7 resource that empowers students to take control of their academic journey from day one - and beyond.
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Access
2021: The Year AI Chatbots Evolved into a Smart Communications Platform
Notable evolutions as we look back on the last year.
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Engagement
When a Text is Worth More Than a Text
Learn why texting is emerging as a preferred channel to engage students.
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AI
A Virtuous Circle: Virtual Engagement and Digital Transformation
Chip away at the blockages holding back institutions from meeting enrollment and funding targets.
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