Integration enables institutions that use both platforms to drive a “student-first” engagement and communication strategy
BOULDER, CO – Ocelot, higher education’s most-deployed and fastest-growing AI-powered Student Communication Platform, announced today that it has launched a configurable integration with Ellucian’s Banner Student Information System (SIS) that enables colleges and universities using both products to support a personalized and modern student experience.
“This pre-built integration is a powerful tool for all institutions that use Ocelot for their AI communications platform, and Banner for their SIS,” said Kelley Bradder, Ocelot’s VP for Integrations and Security. “Our goal is to enable colleges and universities using both products to provide virtual student engagement and seamless self-service, and also support administrative staff in ways that enable them to have deeper and more meaningful interactions with students.”
Ben Beck, Ocelot’s SVP of Product, added: “We believe that a best-in-class AI backed communications platform should be system agnostic – providing seamless access to information, resources and support throughout the student journey. We are excited to continue to deliver on that vision with our integration with Ellucian’s Banner.”
Ocelot’s best-in-class AI SaaS communication platform takes a unique approach to supporting colleges and universities, as it is both multi-tenant and system agnostic. This means that Ocelot clients: 1) benefit from a multi-tenant AI model that is learning from millions of interactions at hundreds of colleges and 2) can easily integrate Ocelot with any number and type of other technology platforms (e.g. SIS, CRM, LMS, FAMS, etc). This platform provides students of every background with a seamless “go to” resource they can easily communicate with as they are guided through the transition from prospect to admit to enrolled student to alumni
The Ocelot platform is mobile friendly, WCAG AA 2.1 accessible, and can be deployed across individual departments as well as enterprise-wide.
Colleges choose to build chatbots on Ocelot’s AI-powered communication platform in order to:
- Provide “Virtual Student Engagement” and Self-Service
- Guides Students to Action through Predictive Paths
- Drive Enrollment and Retention
- Improve Customer Service
- Reduce Phone Calls and Wait Times
- Ensure Consistency of Answers
- Save Staff Time – empowering them to have more meaningful interactions with students
- Promote Financial Literacy / Debt Education / FAFSA Completion
- Support Access, Wellness, and Equity Initiatives
To schedule a demo, visit ocelotbot.com to learn more.
Ocelot is higher education’s most-deployed and fastest-growing multi-tenant AI-powered Student Communication Platform providing over 7 million students at nearly 500 institutions with 24/7 virtual engagement. The Ocelot SaaS Platform includes 2-way AI-backed SMS text campaigns for student outreach, AI chatbot and live chat for student support, an unrivaled and fully compliant knowledge base of content – including thousands of video explainers and text Q&A – for ease of technical implementation and administration, as well as an open integration framework to access data from other systems for personalized student interactions. The Ocelot platform enables colleges and universities to reach every student, answer every question, and ensure students and families can be guided through all aspects of the student lifecycle to drive enrollment, retention, wellness and access. Visit ocelotbot.com to learn more.