4 YEAR PUBLIC Colorado State University Global Impact Snapshot: 45,000 questions answered in one year 2,200+ staff hours saved 50% engagement rate Location Aurora, Colorado Institution Type 4 Year Public Number of Students 19,000 Customer Spotlight Jerid CountermanDirector of Student Experience Jerid Counterman, Colorado State University (CSU) Global’s Director of Student Experience, faces unique challenges
Discover how one California Community College leveraged both Ocelot Chatbot and Two-Way Text to increase student engagement.
COMMUNITY COLLEGE Impact Snapshot Answered over 424,237 questions to date via chatbot, saving $2,216,638 in resources Saved 587 weeks of staff time Reduced inbound emails and phone calls by 30% Re-enrolled 3,000 students, recovering millions of dollars in tuition with just one texting campaign About Bakersfield College Bakersfield College is one of the oldest continually