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Colorado State University Global

4 YEAR PUBLIC Colorado State University Global Impact Snapshot: 45,000 questions answered in one year 2,200+ staff hours saved 50% engagement rate Location Aurora, Colorado Institution Type 4 Year Public Number of Students 19,000 Customer Spotlight Jerid CountermanDirector of Student Experience Jerid Counterman, Colorado State University (CSU) Global’s Director of Student Experience, faces unique challenges

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How Bakersfield College Leverages AI-Powered Solutions To Fuel Student Engagement, Re-Enrollment, & Financial Aid Strategy

COMMUNITY COLLEGE Impact Snapshot Answered over 424,237 questions to date via chatbot, saving $2,216,638 in resources Saved 587 weeks of staff time Reduced inbound emails and phone calls by 30% Re-enrolled 3,000 students, recovering millions of dollars in tuition with just one texting campaign About Bakersfield College Bakersfield College is one of the oldest continually

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