Top 5 Ways Chatbots Support Remote Management
In the new world of social distancing AI chatbots keep schools and students connected.
Reversing the Disappearing Act to Drive Enrollment and Retention
…
Author: Ocelot Team
Finding Ways to Overcome Remote Working Challenges
Learnings captured from two town hall events as schools go remote.
3 Ways Chatbots Help Colleges Meet the “Need for Speed”
With so much enrollment uncertainty, speed becomes the secret ingredient.
Leaning on Chatbots in Emergencies
During emergencies on campus chatbots become critical in communications.
5 Highlights from NYSFAAA’s “Why Your School Needs a Chatbot” Podcast
Highlights from our discussion with Howard Leslie, NYSFAAA President.
Training an AI System Really Matters
By Ciaran Power, COO, Ocelot Artificial Intelligence (AI) makes sense to use in many contexts. My previous career was working with litigators. Litigation was an early industry to see significant use of AI. Attorneys are not natural early adopters of technology. They were forced to use it. Large litigations and investigations can often have hundreds
AI Chatbots Radically Improve How Students Get Answers
Artificially Intelligent Chatbots have the potential to deliver three significant upgrades over current technologies that answer student service questions. Indeed, the impact could be massive. The result will be happier, more informed students with better experiences. Over the past two decades, many schools have created information repositories, often referred to as knowledge bases, to organize
What to Look for When Selecting AI for Higher Education Student Services
What are the most important things for higher education institutions to consider when picking an Artificial Intelligence (AI) tool to use with their student services? The experiences of your students will be better if the AI tool starts with strong pre-programmed content. AI solutions are attracting strong interest in higher ed, and they are only
Leading with Emotional Quotient (EQ)
Successful leaders are inspiring! How exactly do they do it? Is there a magical online course they took over the weekend? Did they have celebrity CEO parents? While no one can guarantee success, one thing all leaders have in common is a high emotional intelligence. Emotional Quotient (EQ) is defined as the capability of individuals
Communicating Through Listening
The most effective communicators are those who listen well. Unfortunately, effective listening is often the area most ignored in the majority of conversations. Here are a few tips on how to listen more effectively to improve your ability to better communicate: Be attentive: Paying attention to what is being said requires the listener to face