NEW CONTENT ALERT
The Power of Human-Centered AI in Higher Education
Enhancing Support and Transforming Student Experiences
- All
- Case Study
- Ebook
- Guide
- Infographic
- Research
- White Paper
Research
2021 AI Communications Benchmark Study
Our inaugural AI Communications Benchmark Study quantifies Ocelot data to showcase the power of personalized communications and when students need them.
White Paper
Connecting the Dots: Integrating AI Technology to Maximize Engagement
Integrated AI improves the ROI on other technologies used across an institution’s tech stack, and enables staff to focus on activities of the highest value.
Guide
Seeking Sustainable AI, Not “Magic Beans”
Artificial Intelligence offers a lot of promise for higher education. Nine “rules of thumb” help ensure its long-run sustainability.
White Paper
Every Student Counts – Scaling Personalized Engagement to Drive Enrollment, Retention & Success
Harnessing technology with a determined focus to engage students in a two-way communication model is a strategy worth pursuing.
Infographic
4 Pressures Converging on Higher Education
Higher Education is at a crossroads. What can you do to combat these pressures?
White Paper
Leveling the Playing Field – AI’s Impact on Student Enrollment
The most effective enrollment teams are supplementing the “personal touch” with artificial intelligence (AI). AI tools promote highly personalized, guided interactions that directly impact enrollment. AI can “level the playing field” across higher education in supporting the student journey.
White Paper
An Opportunity to Scale Access & Advising
The COVID-19 pandemic is sure to exacerbate already strained college and university budgets. A big test is
coming in September, when schools will see the impact on enrollment and whether students are paying for
things like on-campus housing. Hard decisions will need to be made.
Guide
Going Virtual With Student Services Playbook
Virtual student services office are here. Learn how Financial Aid Director Mia Mwango at Santa Fe College is uses AI chatbots and other online tools to provide students a fully virtual experience.
Guide
10 Must-Ask Questions When Considering AI Chatbots
AI chatbots are taking higher education by storm. Download the guide to prioritize the capabilities needed to meet your access, enrollment, and service goals using AI technology.
Case Study
Case Study: St. Petersburg College
SPC immediately reduced emails and phone calls by 20% so more time can be spent with students that need real help.