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Category: Customer Stories

How Bakersfield College Leverages AI-Powered Solutions To Fuel Student Engagement, Re-Enrollment, & Financial Aid Strategy

COMMUNITY COLLEGE Impact Snapshot Answered over 424,237 questions to date via chatbot, saving $2,216,638 in resources Saved 587 weeks of staff time Reduced inbound emails and phone calls by 30% Re-enrolled 3,000 students, recovering millions of dollars in tuition with just one texting campaign About Bakersfield College Bakersfield College is one of the oldest continually

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How Empire State University Unifies A Decentralized Campus With AI Technology

4 YEAR PUBLIC Empire State University Impact Snapshot Increased virtual self-service by 234% Increased fall-to-fall retention by 3.7% Saved $127,400 and 5,460 employee hours Used Chatbot data to discover website pages and resources to clarify Significantly reduced call volume and wait times  About Empire State University Empire State University spans more than a dozen satellite

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County College of Morris

COMMUNITY COLLEGE Expanding from COVID Response to Campus-Wide AI Communications Founded in 1968, County College of Morris is a community college located in Randolph, New Jersey. The institution offers over 45 associate degree programs, numerous certificate and workforce development programs and has over 200 transfer agreements with the state’s and nation’s best four-year institutions. Location

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Rowan University

4 YEAR PUBLIC Reducing Cost of Submitted Applications with Google Analytics Founded in 1923, Rowan University is a public research institution located in Glassboro, New Jersey. The institution evolved from a teacher preparation school to a comprehensive research university. U.S. News & World Report ranks Rowan University a Top 100 in Public National Universities and

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CSU Long Beach

4 YEAR PUBLIC Supporting Students and Institutional Goals with AI Technology CSU Long Beach is a public, open-access university located just three miles from the Pacific Ocean in Long Beach, California. Founded in 1949, the institution is ranked first in the nation by Education Reform Now for upward social mobility and was named by the

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St. Petersburg College

COMMUNITY COLLEGE Improving Student Service Using Artificial Intelligence St. Petersburg College is a public college in Pinellas County, Florida. It is part of the Florida College System and one of the institutions in the system designated a “state college,” as it offers a greater number of bachelor’s degrees than traditional community colleges focused on associate

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