#1 HIGHER EDUCATION AI COMMUNICATION PLATFORM
More students in
More graduates out
every student gets the answers they need and deserve so no student is left behind.
INDUSTRY LEADER
More answers. Better answers.
That’s the simple reason Ocelot is the #1 AI communication platform.
We take a unique and comprehensive approach to AI conversation design, communication channels, content, and integrations to create maximum impact for both staff and students.
CHALLENGE
Higher enrollment and retention starts with better student communications.
Information isn't accessible.
Advice isn't consistent.
Systems are confusing.
SOLUTION
Actionable. Instant. Communication.
Two-Way Texting
Proactive, mobile-first communication
Empower institutions to reach and engage prospective and current students, and alumni, using the devices they can’t live without.
Meet students where they are. Engage student on their preferred channel, their mobile phone.
A playbook for every situation. Deploy pre-built recipes for every stage of the student lifecycle.
Integrated support experience. Utilize the AI chatbot to answer 97% of subsequent questions, escalate to a live agent when needed.
Chatbot
Questions can’t wait
Combines AI and live chat experiences for virtual service and support, so students get the help they need anytime on any device.
Engage every student. 24/7 availability on any device with multilingual 50+ BLEU Scores.
Personalized support. Student-specific answers with flexible integrations, video explainers and Live Chat.
Maximize staff impact. Identify and support the most critical cases with 1:1 virtual chat or video support.
Live Chat
From AI to “How may I help you?”
Enables institutions to provide 1:1 assistance for critical issues, ensuring students get the personal touch when needed to keep them on the path to success.
Humans on demand. Connect engaged students with complex questions to a live agent.
Virtually everywhere. Interact with students via chat or screen-share for personalized advising and support.
Blent artificial and human intelligence. Agents leverage AI for suggested answers and resources during live conversations.
Video Library
Answer questions before they’re asked
Accurate, compliance, comprehensive answers ready to go for a remarkable student experience out of the gate.
Students are visual learners…so be visual. With thousands of easy-to-digest videos, students can get educated on education.
Take the weight out of a heavy subject. There are no dumb questions, just lots of videos.
Fewer interruptions. More solutions. Less hand holding and more high fives.
Integrations
From student data to student service
Integrating the Ocelot platform into the existing technology stack further accelerates the platform’s impact across campus.
Drop-in integrations. Out-of-the-box integrations and extensions. Special installation or custom work not required.
Pre-built, configurable integrations. Collaborative integration implementation that includes security review, hosting buildout, mapping and testing.
Open API framework. Flexible and comprehensive, API and webhook documentation available for self-serve integrations and development.
AI Workflow
Artificial intelligence with real impact
Our proprietary natural language processing and machine learning AI workflow, comprised of a unique combination of people, process and technology, creates a personalized, 24/7 support experience for students.
Better answers. More inputs means better AI understanding of what a student wants and delivering the correct information.
Immediate “Day 1” value. New deployments are primed for launch with content knowledge bases and AI trained by higher education experts.
Staff maximizes impact. The team can focus on the cases that need 1:1 attention with live chat and video screen sharing.
Counseling Center
Success is never a straight line
Empower institutions to reach and engage prospective and current students, and alumni, using the devices they can’t live without.
Meet students where they are. Engage student on their preferred channel, their mobile phone.
A playbook for every situation. Deploy pre-built recipes for every stage of the student lifecycle.
Integrated support experience. Utilize the AI chatbot to answer 97% of subsequent questions, escalate to a live agent when needed.
BENEFITS
Create conversations that otherwise would not have happened.
Guidance for students every step of the way.
Technology for "do more with less" budgets.
Less admin for you. More bandwidth for students.
IMPACT
Better student outcomes, faster.
St. Petersburg College
COMMUNITY COLLEGE Improving Student Service Using Artificial Intelligence St. Petersburg College is a public college in Pinellas County, Florida. It is part of the Florida …
CSU Long Beach
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Rowan University
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